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Hob repair

Hob Repair Advice from The Whirlpool Experts.

Troubleshooting

These are the most frequently asked questions and how to solve your issue.

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Which pans are suitable for my Whirlpool ceramic hob?

In order to keep your ceramic hob looking and working correctly, you must not use glass or copper-bottomed cookware, as this material will damage the surface of your ceramic glass.

If you need further assistance please call Whirlpool customer service on 0344 822 4224

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How does induction-cooking work?

Unlike conventional electric hobs induction hobs do not work by directly heating the glass surface from underneath. The cooking vessel itself is the heating element. Heat is produced directly inside the pan, provided it is made from a ferromagnetic material, i.e. iron or steel. Because of this it is extremely important to use the correct pans.

Ease of use

The beauty of Whirlpool induction hobs is that each plate can be controlled independently of its surrounding hotplates, for a fixed period at whatever temperature level the user requires.

Safety

After cooking, the surface of any hob can get hot as heat is transferred from the cooking vessel back onto the hob glass. For your safety, our induction hobs have a residual heat indicator, which will be displayed (normally by a letter H adjacent to the heating zone selection key) until the hob temperature is below 60 degrees centigrade.

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